We created this support article to help you troubleshoot issues when trying to play Second Extinction.
The solutions in this guide are intended to solve your game having network connection error, disconnecting, stuck at APEX sing in loading screen.
Please execute one step at a time and try to launch the game after completing it.
-
Reset your network connection. (press windows > type network reset)
-
Close Any Background Websites and Programs.
-
Try to use (not)VPN when launching the game.
-
Try to change your connection type, Wi-Fi to cable, to see if this helps.
-
Try to temporarily disable your firewall. (add secondextinction_F (steam) or secondextinction_EOS (Epic) as exclusion)
-
Try to temporarily disable your antivirus. (add secondextinction_F (steam) or secondextinction_EOS (Epic) as exclusion)
-
Lastly, can you try to change your network? (Try to use your cell phone hotspot to verify if the issue is related to your current network)