If you've been asked to send MSI and DxDiag files to Support for troubleshooting, then you're in the right place.
How to create DxDiag report?
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Open a "Run" command box by pressing (Windows key + R). You can also do it by typing "Run" into the Start menu's search bar, then press enter
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Type dxdiag in the Run dialogue box and press Enter
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The DirectX Diagnostic Tool will open and gather information about your PC. Once the report is completed, click on "Save All Information"
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Select where to save the file. The file will be named "DxDiag" by default
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Locate the file and attach it to your support ticket when needed
How to create MSInfo Report?
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Open a "Run" command box by pressing (Windows key + R). You can also do it by typing "Run" into the Start menu's search bar, then press enter
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Type msinfo32 in the Run dialogue box and press Enter
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From the 'File' menu at the top left, select 'Export...' to save the file to the desired location
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Locate the file and attach it to your support ticket when needed
How to locate your settings.json file for Second Extinction?
Using file explorer, navigate to the following location
Steam:
C:\Users\USERNAME\Saved Games\Avalanche Studios\Second Extinction\Steam
EPIC:
C:\Users\USERNAME\Saved Games\Avalanche Studios\Second Extinction\Epic
Windows Store version:
C:\Users\USERNAME\Saved Games\Avalanche Studios\Second Extinction\Windows Store